Support Members Scheme

Our volunteer team of support members are always on hand to act as a listening ear and offer non-judgmental assistance for working or retired members. 

Confidential support when you need it 

Our team of support members offer help within the UK and abroad.

Testimonials

‘It is very empowering to have advice I can trust.’ 


‘I am thrilled with your service. What a marvellous idea.’ 


‘Very many thanks. Your support members’ scheme is excellent.’ 


‘She was very helpful and certainly inspired confidence.’

From personal worries about health, money or family to work-related concerns about professional ethics, regulation and discipline - support members are ready to listen.

Support members have a strict policy of confidentiality and are exempt from the duty to report misconduct.

Although support members cannot perform miracles, experience over the years has certainly shown that they can provide help and advice in a wide-range of circumstances. Often simply discussing your situation with an objective outsider will help to clarify the way forward.

 

Further information

The support line is FREE when calling within the UK . If you are calling outside the UK, please phone + 44 (0)800 917 3526*. Alternatively you can email the scheme at support.members@icaew.com.

*If you are calling from overseas your call will be charged at normal call rates.

Advisory services

  • Members' Handbook